Privacy Policy

Privacy Notice

Urban creative Properties is committed to protecting and respecting your privacy. This Privacy Notice explains how we collect, use, and protect your personal information when you use our website www.urbancreativeproperties.co.uk.

1. Information We Collect

When you use our contact form to request a quote, we may collect the following personal information:

• Your name
• Email address
• Phone number
• Any additional details you provide in the message field

2. How We Use Your Information

We use your personal information to:

• Respond to your inquiries and provide a quote
• Communicate with you about our services
• Improve our website and services

We will not use your information for marketing purposes unless you have explicitly consented to it.

3. Legal Basis for Processing

We process your personal information based on:

• Consent: When you voluntarily submit your details via our contact form.
• Legitimate Interests: To respond to your inquiries and provide the requested information.

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it with third parties only when:

• Required by law
• Necessary to protect our rights or comply with legal obligations
• Using trusted service providers to help deliver our services (e.g., email or hosting providers)

5. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill the purposes outlined in this Privacy Notice
• Comply with legal obligations

Typically, this means retaining your data for [insert duration, e.g., 6 months] after your inquiry has been resolved.

6. Your Rights

You have the following rights under the UK GDPR:

• The right to access your personal information
• The right to request correction or deletion of your data
• The right to restrict or object to processing
• The right to data portability
• The right to withdraw consent at any time

To exercise your rights, please contact us at:
Email: darryl@urbancreativeproperties.co.uk

7. Data Security

We take appropriate measures to protect your personal information from unauthorized access, loss, or misuse.

8. Cookies

Our website uses cookies to improve user experience. For more information, please see our cookie policy below.

9. Contact Us

If you have any questions about this Privacy Notice or how your information is handled, please contact us:
Business Name: Urban creative properties
Email: darryl@urbancreativeproperties.co.uk
Phone: 0121 5170664

10. Changes to This Privacy Notice

We may update this Privacy Notice from time to time. Please check this page regularly for updates.

Cookie Policy

Urban creative properties uses cookies on our websitewww.urbancreativeproperties.co.uk. This Cookie Policy explains what cookies are, how we use them, and your options for managing them.

1. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone, or tablet) when you visit a website. They help the website function efficiently, improve user experience, and provide insights about website usage.

2. Types of Cookies We Use

We use the following types of cookies on our website:

a. Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off. They include:

• Cookies that enable navigation and access to secure areas of the website.

b. Analytical/Performance Cookies

These cookies help us understand how visitors use our website, allowing us to improve its functionality. For example:

• Google Analytics cookies that track page views and website performance.

c. Functional Cookies

These cookies enhance your experience by remembering your preferences (e.g., language or region).

d. Targeting/Advertising Cookies

We may use cookies to deliver advertisements relevant to your interests and measure the effectiveness of our campaigns.

3. Cookies We Use

Below is a list of cookies we use:

Essential functionality

Essential

Session

Analytics and tracking

Analytical

30 days

4. Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to:

• View and delete cookies stored on your device.
• Block cookies from specific websites or all websites.

To learn more about managing cookies, visit www.allaboutcookies.org.

5. Third-Party Cookies

Some cookies are set by third-party services we use on our website, such as analytics tools or embedded content (e.g., videos). We do not control these cookies directly.

Examples include:

• Google Analytics
• Social media sharing buttons (e.g., Facebook, Twitter)

Please review the privacy policies of these third parties for more information.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our use of cookies or legal requirements. Please check this page regularly for updates.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Business Name: Urban creative properties
Email: darryl@urbancreativeproperties.co.uk
Phone: 0121 5170664